Mo Bayorh is a respected golf club manager and golfer. His skills and expertise have earned him the respect of his peers. His passion for golf and business developed while he was still young, watching golf tournaments on TV. He also likes meeting new people, and he combined these passions and created a career from them. He is well educated and holds academic qualifications in various fields such as marketing and human resource management, business administration and management and hospitality. In his capacity as a manager, he performs a range of duties, including ensuring clients receive exceptional service, overseeing merchandising, supervision of the maintenance of grounds and equipment, approving and ordering supplies and developing and managing innovative tournament schedules and golf activities. His success has come about as a result of working with a team of professionals who work well under his management and hard work and years of experience on his part.
Aside from work, he is a philanthropist at heart, and he regularly donates to organizations that support causes he is passionate about. He also volunteers his time and skill to help in ventures such as offering free meals to the homeless in his community. With the covid-19 pandemic affecting the economy, he has had to double his efforts to reach as many people as possible. He loves to play golf in his spare time both competitively and for fun and has won numerous tournaments that he has participated in. He loves meeting new people and spending time with his friends and loved ones. He also loves travelling and has been to popular tourist destinations all around the world. He has tons of destinations on his bucket list where he intends to visit once the pandemic is over.
How did you get started in your industry?
My interest in the industry was sparked by golf tournaments that I watched on TV growing up. I also loved the service industry, so a combination of the two led me to this point. I invested a lot of my time getting qualifications that would get me to this point and have taken courses in a few relevant practices that have helped get me to this level. I am qualified in marketing and human resource management, business administration and management and hospitality. These qualifications allow me to carry out my duties efficiently.
How do you make money in your field?
I make money by providing managerial services to the club. Some of the services that I offer include ensuring clients receive exceptional service, overseeing merchandising, supervising the maintenance of grounds and equipment, approving and ordering supplies and developing and managing innovative tournament schedules and golf activities.
How long did it take for you to become profitable?
It took about six months for us to become profitable. There were many things that needed to be handled to ensure that our customers received the best. Getting and hiring the best team was time-consuming. We also had to market aggressively to reach out to new markets.
When you were starting out, was there ever a time you doubted it would work? If so, how did you handle that?
While we have experienced some major setbacks, I had faith that everything would work out, and it did. We had major delays in our processes, such as hiring, which set us back. Getting the best equipment for the grounds and reaching new clients also took a while, but we handled all these issues.
Do you remember how you got your first client?
Yes, I do. My first client was someone familiar with who I had played golf while I was still young. I reached out to him and told him about the club, and he showed up. It taught me the value of networking. He loved our services and has come to the club ever since. He has also recommended people he knew and helped us grow even further.
What is one marketing strategy that you’re using that works really well to generate new business?
Event sponsorships alongside digital marketing are our go-to marketing strategies. We hold regular golfing tournaments for different levels of golfers ranging from beginners to professionals. These events attract large numbers of people, and from here we have managed to get many new clients. We also do digital marketing, and it has helped us reach out to global markets.
What is the toughest decision you’ve had to make in your professional life?
With the covid pandemic and the restrictions that came with it, I really struggled with the decision of having to let some of my staff members go. This was a moral dilemma for me because letting an efficient person go when they need to have a job the most was a difficult decision. At the same time, with social distancing regulations and lockdowns, the club was also suffering financially. In the end, I decided to keep the staff on but with some pay cuts and reduced benefits.
What do you think it is that makes you successful?
My success comes from a combination of factors. Having been in the industry for several years, I have acquired enough experience to help me navigate the challenges that come with the industry. Secondly, I work with a team of highly professional people who are very dedicated to their work and ensure that our clients receive the best service and everything is in order. I also work really hard and put in the extra hours when there’s a need for it.
What has been your most satisfying moment in business?
I love seeing up, and coming golfers grow to become professionals. Helping nurture someone’s talent and skill gives me immense satisfaction. I also love when our clients receive excellent service and are pleased to visit over and over.
What advice would you give to your younger self?
First of all, I would advise my younger self to follow my passion- which I’m grateful I did. Once you are passionate about your job, you find the motivation to keep going even during difficult circumstances. There’s also a great sense of achievement that comes with achieving your goals.
I would also advise my younger self to go out and meet as many people as I can and just create networks. In my field, I have found that having the right networks is the core of everything. The networks I have made over the years have helped build my career. I have an easier time getting supplies, finding the right people for any positions we have, access to prospective clients and tons of other benefits from having networks with people. Every business is a people business because they are the ones that buy your goods or services, supply to you and help spread the word about your business.
Finally, I would advise myself to be kinder to myself and trust the process. I tried to achieve so much while young and would constantly work at the expense of other areas of my life. I worried about whether I would succeed and was hard on myself. Looking back now, it has been a process of learning, making mistakes and rectifying them that has gotten me to this point.
What business books have inspired you?
One of the books that have inspired me is Atomic Habits by James Clear. The book has helped me understand how to create good and profitable habits and motivate my staff to do the same. It Has also taught me that everyone has goals, and systems play a more significant role in achieving success than goal setting. It also taught me many valuable lessons about self-discipline and building and maintaining great strategies to help meet personal and business goals.
I also like How To Win Friends and Influence People by Dale Carnegie. Growing up, I really struggled with social situations and gatherings, and I was so grateful when I came across it. This book helped me to understand how much further having the right people would take my career. It has lots of helpful information on how to make new friends and positively impact others lives. It has been convenient for me as someone actively involved in charitable events and constantly meeting new people for work and social.
The 7 Habits of Highly Effective People by Stephen R. Covey is also one of my best books. I’ve learned how to get the most out of my day, prioritize my work, and establish a healthy work-life balance from it. It has helped increase my efficiency and that of my team.
What does the future hold for your business? What are you most excited about?
I am excited about seeing the club grow to host bigger tournaments and events. I am also enthusiastic about having more resources to reach out to more members of our community that have been affected by the covid-19 pandemic. The club’s success helps us contribute positively to our community, and I’m looking forward to doing more.