Accountability, integrity, humility, and honesty – these four qualities are just some of the many that mortgage broker Emmanuel Tyner holds dearly in his work.
With over 10 years of experience in mortgage brokerage in Delaware, Emmanuel has been helping his clients find the most reliable lenders and realtors to help them realize their dream to become homeowners.
Having a mindset centered on giving his clients the best service, he works closely together with other professionals whose top priority is putting the needs of customers first.
Furthermore, prior to building a professional career, Emmanuel got his first formal training in business by taking up a bachelor’s degree in Finance at Goldey-Beacom College. Shortly after that, he also finished his MBA.
During the early years of his career, he worked as a consumer lender at a bank. It was also during that time that he was introduced to the mortgage industry by a broker.
The broker, who is a notable client of the bank, offered Emmanuel to work with him. He didn’t end up accepting the job offer but the client’s positive remarks are what encouraged Emmanuel to give it a try later on.
At present, he is working with more than twenty lenders who provide flexible financing options to clients and realtors who carry the same servant mindset that he does.
To continuously meet the varied needs of his clients, he is planning on expanding his reach and offering his services in other states soon.
How did you start in the industry?
I started my career in the mortgage industry in 2009, on the tail end of the recession. I was working at a bank as a consumer lender and one of the more notable customers that we saw regularly was a mortgage broker. He was always friendly to me and told me I could be successful in this business and wanted me to work for his firm. I didn’t take the job offer but he is the person that introduced me to the industry and gave me the encouragement that I needed to give it a try. That turned out well and since then, the ball’s been rolling.
What is one failure you have faced in your professional life and how did you overcome it?
I failed several times when I started in the industry. You should understand that the mortgage business can be tough and is extremely competitive. There were times when I thought about giving up on this career but my mentors constantly reminded me that I’m doing what I love and that I can still be successful in this business if I work hard enough.
After several years of trying, it all paid off when my business started picking up with more customers coming in for home loans.
I believe that it’s important for us to see trials as learning opportunities and something that’s part of our development and growth. In the end, they’re meant to help to make us stronger and better for the next time around.
What do you love most about your job?
This is a people business and what I love most about my job is that it gives me a lot of opportunities to meet new people, hear their stories, and help them achieve their goal of homeownership. Aside from that, this job also helps me work and learn with people who care about customers as much as I do.
With those factors combined, I am now able to help clients achieve the goals that they set out for themselves with their home purchase or refinance.
What motivates you to continue what you’re doing?
I get satisfaction from knowing that I am helping people who really want to achieve homeownership, but had a hard time with funding. It’s also a big honor for me to be able to work with other professionals in the industry whose focus is on putting customers first, just like mine.
This job allows me to give back and help others realize their dream of homeownership.
What is one habit you believe contributes to your success?
It’s more of an approach for me. I always make sure that I put other people’s needs first. This is very crucial in what I do because the home-buying process is an emotional time for both prospective buyers and their realtors. Satisfaction starts with good communication and making sure that I’m there to help my customers in any way they need me.
What has been your most satisfying moment professionally?
Every closing is truly most satisfying to me. Each time I make it to the finish line with a client, I know we have accomplished a goal that is very important for them. And to be able to share at that moment is priceless.
As a champion of diversity, I also enjoy the diversity of clientele and partners in business I get to work with on a regular basis.
What advice would you give aspiring entrepreneurs out there?
I think it’s very important to be passionate about what you are doing. Without that, it will take a lot of effort just to keep yourself motivated. I’m sure that anyone who is serious about making their goals or dreams come true will find success if they take the time to really hone in on their patience and stick with what makes them happy.
What are your plans for the future?
I would like to expand my business in other states including Maryland and Pennsylvania, and New Jersey in 2022. I love this tri-state area and it is very common for clients to live in one state and work in another, so having that flexibility to finance their home purchase wherever they decide to land is very helpful for my clients.
In addition, my goal is to help prospective buyers and realtors achieve their goals of homeownership quicker than ever before with a seamless transaction that leaves them happy with the service that they have received.
I would also like to expand my support system for future realtors and homebuyers. I want to continue providing the best customer service possible in order to make their experience with me a really positive one.
What is one quote that you live by?
“If you think you can do a thing or think you can’t do a thing, you’re right.” – Henry Ford
I believe that the only difference between people who are successful and those who aren’t is their willingness to go after what they want without giving up.
Hence, if anyone wants to be successful, all they need to do is keep trying until they are finally able to achieve their goals.