Dr. Rashmi Patel - Owner, Dr. Patel’s Dental Center

Dr. Rashmi Patel is a dentist operating out of Enfield and Torrington, Connecticut. He began his formal dental training after graduating from the University of Washington, where he earned a degree in Biochemistry. Studying at the State University of New York at Buffalo, Dr. Patel was awarded his Doctor of Dental Surgery degree along with a minor in Endodontic/Oral Biology. At St. Barnabas Hospital in the Bronx, New York, Dr. Patel completed his General Practice Residency/Anesthesia (IV) and ACLS Certification.

Rashmi Patel, DDS opened his practices in Connecticut with the goal of providing patients with comprehensive dental services from a group of courteous and caring professionals. Dr. Patel, understanding the varied needs of his patients, offers general dentistry, preventative dentistry, cosmetic dentistry and other services that address a number of dental issues that patients commonly face.

Completely devoted to his patient’s smiles, Dr. Patel provides a number of ways for patients to protect their oral health for years to come.

What do you do?

Along with Dr. Barbara Batchelder, I run Dr. Patel’s Dental Center in Torrington, Connecticut and Enfield Family Dental in Enfield, Connecticut. I am proud to offer a number of different dental services that we consider quite comprehensive. Patients can come to us for their dental needs, whether it is cosmetic dentistry, preventative dentistry or general dentistry. It brings me great joy to be able to help people every single day.

How long have you been doing it?

I have been proudly serving the Northwestern Connecticut area for over 30 years.

What ignited the spark in you to start this business?

I have always had a passion for helping people. After studying biochemistry, dentistry seemed like a natural path for me to pursue. I liked the idea of owning and operating my own practice so that I could ensure that the highest standards of care were always maintained. I feel very fortunate to be in the position I am in.

How do you earn money?

I earn money through the many services we offer at our practice. Many of my patients have been coming to my practice for many years, and we accept many different forms of insurance as payment.

Who is your target client/customer?

We accept clients of all ages and from all walks of life, but we tend to serve families. Our services are comprehensive, so we can essentially meet the needs of any patient.

What does a typical day look like?

I usually begin by checking in with my staff, making sure that everything is running smoothly as we get started for our day. I review the procedures that we have scheduled for the day and prepare for them accordingly. I then meet with patients and discuss the nature of their procedures before performing them.

How many people do you employ?

In total, we employ about 20 staff members.

What’s the one trait you look for in a new employee?

It depends on the role that they will be filling, and competency in the field is obviously imperative. Once we have identified a candidate who possesses the technical skills, we look for kind and compassionate people who value their work.

Is there a trend in your industry that particularly excites you right now?

There have been a number of recent advances in the field of cosmetic dentistry that are very exciting, as patients are able to transform nearly every aspect of their smile. This is wonderful, as smile imperfections have a way of making people feel self-conscious, and many people have been dealing with these issues for many years.

What has been your most successful form of marketing your business?

We employ marketing across a wide variety of mediums, but the most successful method of marketing has been through word of mouth. Our patients are our greatest assets.

What has been your most satisfying moment in business?

The day that we first opened the practice was quite satisfying, but every patient that we serve brings us all a great deal of joy.

What do you feel is the major difference between entrepreneurs and those who work for someone else?

Entrepreneurs are more willing to take great risks to achieve something that they feel is rewarding. People who work for others often think of their choice as “safe,” but I think an entrepreneur trusts that their abilities and their willingness to commit to a goal will bring them great success.

What is the toughest decision you’ve had to make in the last few months?

We make tough decisions every day, so it is hard to point to any one decision.

What is your greatest fear and how do you manage it?

It’s hard to identify any specific fear, but it is always helpful to use any fear as motivation to succeed.

What’s the one thing you do that you feel makes you successful?

Whenever I can help make one of our patients smile, I feel successful.

Tell us about one of your hobbies when you’re not working.

I actually like to take my work home with me. I spend a lot of time conducting research and looking into new developments in dentistry.

What book has inspired you the most and why?

Meditations by Marcus Aurelius. Even though this book was written many centuries ago, the wisdom it holds still rings true today. “You have power over your mind – not outside events. Realize this, and you will find strength.”

What is most important in the field of dentistry? 

Being able to relate to your patients and make them feel comfortable, especially when they are apprehensive about a procedure.

How do you spend your free time?

I like to spend any free time I have volunteering. I recently created a program called “Smiles for Kids,” in which we provided dental cleanings to 300 kids from local group homes.