Jeremy Wilson is the visionary CEO and founder of Nextshoess, a rapidly growing online platform that has transformed the way people shop for sneakers. Launched in April 2017 and headquartered in Mount Wellington, Auckland, New Zealand, Nextshoess serves over 20,000 customers worldwide, offering a carefully curated selection of stylish shoes and sneakers at competitive prices.
Jeremy founded Nextshoess with a mission to do more than just sell footwear—he wanted to build a global community of sneaker enthusiasts who value quality, affordability, and convenience. Recognizing gaps in the online sneaker market, Jeremy set out to create a platform that stands out by putting customer needs first, ensuring every order arrives promptly and in perfect condition.
Under Jeremy’s leadership, Nextshoess has earned a reputation for providing exceptional customer service and a seamless shopping experience, all while staying ahead of the latest footwear trends. By focusing on quality and personalized service, Jeremy continues to guide Nextshoess as a leader in the competitive sneaker industry.
Explore our collection at www.nextshoess.co.nz or reach out to us at support@nextshoess.co.nz.
How did the idea for Nextshoess first come about?
The idea for Nextshoess came from a shared passion for sneakers and the recognition of a gap in the online sneaker market. Back in 2017, we noticed that many online platforms were either overpriced, lacked authenticity, or provided poor customer service. We wanted to create a space where sneaker enthusiasts could find trendy, high-quality sneakers at reasonable prices. More than that, we envisioned building a community where people could come together to share their love for sneakers. That dream became a reality in April 2017 when we launched Nextshoess.
What were some of the initial challenges you faced when starting Nextshoess?
Like any new business, we faced several challenges, especially in an industry as competitive as sneakers. The biggest hurdle was gaining trust. Customers were wary of online sneaker stores because of issues like counterfeit products, delayed deliveries, and lack of customer support. We knew we had to differentiate ourselves, so we focused on authenticity, quality control, and building strong relationships with our customers. Establishing those early connections and proving that we were a reliable and customer-focused brand was key to overcoming the initial challenges and growing Nextshoess.
What makes Nextshoess stand out in the competitive sneaker industry?
Nextshoess stands out because we put our customers’ needs first. Many online sneaker platforms focus purely on sales, but we focus on building a community. We don’t just sell shoes—we engage with our customers, offer impeccable service, and ensure they feel valued. We take pride in the authenticity and quality of the sneakers we offer and maintain strong partnerships with trusted retailers. Plus, we prioritize affordability without compromising on quality, so sneaker enthusiasts from all walks of life can access premium shoes. It’s this combination of service, quality, and community that sets us apart.
How does Nextshoess ensure the authenticity and quality of its products?
Quality and authenticity are non-negotiable for us. We’ve partnered with trusted retailers and suppliers around the world who share our commitment to excellence. Every sneaker we sell is thoroughly inspected before it’s shipped to ensure it meets our high standards. We also work closely with our suppliers to guarantee that our customers receive genuine products. From the moment a sneaker is added to our inventory to the day it’s shipped, we take every step to ensure that what our customers receive is of premium quality and 100% authentic.
How has building a community been an integral part of Nextshoess’ success?
Building a community has always been a core part of our mission. Sneakers are more than just footwear—they’re a form of self-expression and culture. From day one, we’ve aimed to create a space where sneaker enthusiasts could come together to share their passion, and our online presence, especially on Instagram, has helped us grow that community. With over 50,000 followers, we regularly engage with our customers through exclusive content, contests, and product drops. This interaction has helped foster a sense of belonging and loyalty among our customers, which has been instrumental in our growth.
How does Nextshoess incorporate customer feedback into improving its platform?
Customer feedback is essential to our growth. We listen closely to what our customers have to say, whether it’s through reviews, social media interactions, or direct communication with our support team. Based on this feedback, we’re constantly refining our services. For example, we’ve improved our shipping logistics to ensure faster deliveries and have expanded our product range based on popular demand. We view feedback not just as a way to address issues but as an opportunity to enhance the overall customer experience and ensure we continue meeting the evolving needs of our community.
How does Nextshoess maintain affordability while offering premium products?
Affordability is a core part of our mission because we believe everyone should have access to great sneakers, regardless of their budget. We achieve this by working closely with our suppliers to secure the best possible deals without sacrificing quality. We also run regular sales events and special promotions, such as our popular Back-to-School sale, which allows customers to save up to 50% on select styles. By managing our supply chain efficiently and cutting out unnecessary costs, we can pass on those savings to our customers, making premium sneakers more accessible.
What role has social media played in growing the Nextshoess brand?
Social media, particularly Instagram, has been crucial to building the Nextshoess brand and community. With over 50,000 followers, our Instagram presence allows us to connect directly with our customers, share exclusive content, and promote new product releases. It also serves as a platform for engagement, where we can host contests, showcase sneaker collections, and interact with sneaker enthusiasts worldwide. This level of interaction has helped create a sense of community and loyalty around the brand, giving customers a space to share their passion for sneakers and stay updated on the latest trends.
How does Nextshoess handle logistics and ensure timely deliveries for a global customer base?
We’ve invested significantly in our logistics and shipping processes to ensure that all orders are delivered on time and in pristine condition. By partnering with premium shipping providers, we can guarantee that even international orders arrive as quickly as possible. Additionally, each order is carefully packaged and inspected before being shipped. We know that delivery reliability is a top concern for online shoppers, so we’ve built a system that prioritizes both speed and quality control, ensuring our customers receive their orders in perfect condition no matter where they are in the world.
What’s next for Nextshoess, and where do you see the company in the future?
We have exciting plans for the future as we continue to grow. Our focus will remain on expanding our product range and ensuring we offer the latest sneaker trends. We’re also exploring new partnerships with suppliers and retailers to bring our customers even more exclusive releases. As we expand, maintaining the quality and community spirit that have defined Nextshoess will remain a priority. Ultimately, we aim to become the go-to platform for sneaker enthusiasts worldwide, where they can not only shop for premium sneakers but also connect with a global community that shares their passion.